Application of Information and Communication Technology (ICT) in Improving Urban Services and Increasing the Quality of Life. Annals of Process Engineering and Management, [S. l.], v. 1, n. 1, p. 115–123, 2024. DOI: 10.48314/apem.v1i1.30. Disponível em: https://www.apem.reapress.com/journal/article/view/30.. Acesso em: 17 jul. 2025.