The Impact of Technological and Human Requirements on Process Reengineering to Improve Efficiency

Authors

https://doi.org/10.48314/apem.v2i1.23

Abstract

This research examines the impact of technological and human requirements on the reengineering processes to improve efficiency. The study’s target population consists of 400 employees from North Drilling Company who are well-informed about the research subject. The sample size, calculated using Cochran’s formula, is 196 individuals, and random sampling was employed. Library and field research methods were used for data collection. The data collection tool was a 16-item standard questionnaire. Content validity was assessed for validity, and Cronbach’s alpha was used for reliability, yielding a value of 0.779. The Kolmogorov-Smirnov test was used to check for normality, and Structural Equation Modeling (SEM) and path analysis were conducted in the subsequent step. For computations, SPSS and PLS software were utilized. The results indicate that technological and human requirements in the processes of reengineering have an impact on efficiency improvement.

Keywords:

Technological and human requirements, Reengineering processes, Efficiency improvemen

References

  1. [1] Talebzadeh, A. (2016). Factors affecting human resource productivity in organizational management. International conference on management elite. (In Persian). Tehran, Iran, Civilica. https://civilica.com/doc/528931

  2. [2] Shahbandarzadeh, H., Farajzadeh Bardajshi, S., & Movahednejad, E. (2011). Investigating the effect of hofstede culture on successful implementation of reengineering and presenting a model. 9th international management conference. (In Persian). Tehran, Iran, Civilica. https://civilica.com/doc/240982

  3. [3] Bakhtiari Ramazani, M. (2014). The role of business process reengineering in enhancing organizational productivity. The second national conference on applied research in management and accounting sciences. (In Persian). Tehran, Iran, Civilica. https://civilica.com/doc/381765

  4. [4] Khadem, R., Sabet Maharlouei, A., Eftekhari, A., & Fehandez Saadi, S. M. (2014). Investigating the impact of reengineering on organizational productivity. International accounting and management conference. (In Persian). Tehran, Iran, Civilica. https://civilica.com/doc/392372

  5. [5] Jafari, S. M., Jandaghi, G., & Mohammadi, Z. (2017). Investigating the effect of components implementation of reengineering projects of business processes on their success. Productivity management, 10(39), 67–90. (In Persian). https://www.researchgate.net/profile/Seyed-Jafari/publication/340297679

  6. [6] Calderón-Andrade, R., Hernández-Gress, E. S., & Montufar Benítez, M. A. (2020). Productivity improvement through reengineering and simulation: A case study in a footwear-industry. Applied sciences, 10(16), 5590. https://doi.org/10.3390/app10165590

  7. [7] Ibrahim, N. A., Mahmood, R., & Bakar, M. S. (2018). Strategic improvisation and HEIs performance: The moderating role of organizational culture. Pennsylvania state university research review, 2(3), 212–230. https://doi.org/10.1108/PRR-01-2017-0009

  8. [8] Bhaskar, H. L., & Singh, R. P. (2014). Business process reengineering: A recent review. Global journal of business management, 8(2), 24–51. https://www.researchgate.net/publication/303370824

  9. [9] Lopez-Arredondo, L. P., Perez, C. B., Villavicencio-Navarro, J., Mercado, K. E., Encinas, M., & Inzunza-Mejia, P. (2020). Reengineering of the software development process in a technology services company. Business process management journal, 26(2), 655–674. https://doi.org/10.1108/BPMJ-06-2018-0155

  10. [10] Badwan, J., Al Shobaki, M., Abu-Naser, S., & Abu Amuna, Y. (2017). Adopting technology for customer relationship management in higher educational institutions. International journal of engineering and information systems (IJEAIS), 1(1), 20–28. https://www.researchgate.net/publication/316032866

  11. [11] Ranganathan, C., & Dhaliwal, J. S. (2001). A survey of business process reengineering practices in Singapore. Information & management, 39(2), 125–134. https://doi.org/10.1016/S0378-7206(01)00087-8

  12. [12] Cafasso, R. (1993). Jean genies. ComputerWorld, 14.

  13. [13] Grover, V., & Malhotra, M. K. (1997). Business process reengineering: A tutorial on the concept, evolution, method, technology and application. Journal of operations management, 15(3), 193–213. https://doi.org/10.1016/S0272-6963(96)00104-0

  14. [14] Wilkinson, S. (1991). Factors which influence how nurses communicate with cancer patients. Journal of advanced nursing, 16(6), 677–688. https://doi.org/10.1111/j.1365-2648.1991.tb01726.x

  15. [15] Davenport, T. H., & Short, J. E. (1990). The new industrial engineering: Information technology and business process redesign. Sloan management review, 31(4), 11–27. https://sloanreview.mit.edu/article/the-new-industrial-engineering-information-technology-and-business-process-redesign/

  16. [16] Davenport, T. H., & Stoddard, D. B. (1994). Reengineering: Business change of mythic proportions? Management information systems quarterly, 18(2), 121–127. https://doi.org/10.2307/249760

  17. [17] Hammer, M. (1990). Reengineering work. Harvard business review, 68(4), 104–112. https://B2n.ir/gs4985

  18. [18] Goksoy, A., Ozsoy, B., & Vayvay, O. (2012). Business process reengineering: strategic tool for managing organizational change an application in a multinational company. International journal of business and management, 7(2), 89-112. http://dx.doi.org/10.5539/ijbm.v7n2p89

  19. [19] Ringim, K., Razalli, R., & Norlena, H. (2012). A framework of business process re-engineering factors and organizational performance of Nigerian banks. Asian social science, 8(4), 203–216. http://dx.doi.org/10.5539/ass.v8n4p203

  20. [20] Yahya, B. N. (2014). The development of manufacturing process analysis: Lesson learned from process mining. Journal teknik industri: Journal Keilmuan Dan aplikasi teknik industri, 16(2), 95–106. https://doi.org/10.9744/jti.16.2.95-106

  21. [21] Qawie, B. (2009). Re-engineering university performance: A contemporary approach. Al-muhath magazine,(5), 5, 137–145.

  22. [22] Haines, V. Y., & Petit, A. (1997). Conditions for successful human resource information systems. Human resource management: Published in cooperation with the school of business administration, the university of Michigan and in alliance with the society of human resources management, 36(2), 261–275. https://doi.org/10.1002/(SICI)1099-050X(199722)36:2%3C261::AID-HRM7%3E3.0.CO;2-V

  23. [23] Ibrahim, S. B., & FarajAllah, A. M. A. (2017). The role of market orientation in interpretation of the relationship between the availability of business process re-engineering requirements and product quality. Islamic university of Gaza journal of economics and business, 25(1), 108-127. (In Arabic). https://www.researchgate.net/publication/325193700

  24. [24] Motwani, J., Kumar, A., Jiang, J., & Youssef, M. (1998). Business process reengineering : A theoretical framework and an integrated model. International journal of operations & production management, 18(9), 964–977. https://doi.org/10.1108/EUM0000000004536

  25. [25] Attaran, M. (2003). Information technology and business-process redesign. Business process management journal, 9(4), 440–458. http://dx.doi.org/10.1108/14637150310484508

  26. [26] Bujoreanu, I. (2007). Redesigning the organization with information systems. Library and archives Canada= Bibliothèque et archives Canada, Ottawa. https://library-archives.canada.ca/eng/services/services-libraries/theses/Pages/item.aspx?idNumber=276641475

  27. [27] Ramezani, M., & Daliri, S. A. (2019). Business process management for manager. (In Persian). Tehran: Kelid amoozesh. https://ketabcity.com/bookview.aspx?bookid=2342026

  28. [28] Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. (2018). Fundamentals of business process management. Springer. http://dx.doi.org/10.1007/978-3-662-56509-4

  29. [29] Al-Maayta, R. (2010). Improve the performance of employees in the Jordanian Ministry of Education to increase their efficiency in light of the process reengineering methodology. Journal of Umm Al - Qura university for educational and psychological sciences, 2(1), 187-237. (In Arabic).

  30. [30] Goodman, P. S., & Rousseau, D. M. (2004). Organizational change that produces results: The linkage approach. Academy of management perspectives, 18(3), 7–19. http://dx.doi.org/10.5465/AME.2004.14776160

  31. [31] Harika, A., Sunil Kumar, M., Anantha Natarajan, V., & Kallam, S. (2021). Business process reengineering: Issues and challenges. Proceedings of second international conference on smart energy and communication (pp. 363–382). Singapore: Springer Singapore. https://doi.org/10.1007/978-981-15-6707-0_35

  32. [32] Noory, H. S. H., Hammadi, A. A., & Ibrahim, M. F. (2019). Operations re-engineering and its impact on increasing the productivity of small projects by improving reliability a case study in Al-Nour Factory for the production of gravel and sand of kinds. Tikrit journal of administrative and economic sciences, 15(46), 180-195. (In Arabic).

  33. [33] Mekala, N., Sanju, S. D., Thamaraiselvan, V., & Kavya, M. (2021). Implementation of industrial engineering concepts in apparel industry to improving productivity and it’s cost reduction. IOP conference series: Materials science and engineering (pp. 12027). IOP publishing. http://dx.doi.org/10.1088/1757-899X/1059/1/012027

  34. [34] Habibpour, K., & Safari, R. (2009). A comprehensive guide to using SPSS in survey research (Quantitative data analysis). (In Persian). Tehran: Louyeh publication and motefakeran publication. https://www.gisoom.com/book/11169336/

Published

2025-01-17

How to Cite

The Impact of Technological and Human Requirements on Process Reengineering to Improve Efficiency. (2025). Annals of Process Engineering and Management, 2(1), 10-24. https://doi.org/10.48314/apem.v2i1.23

Similar Articles

You may also start an advanced similarity search for this article.